S360 Global

Experience the power of Service360, the official app from Shangri-La Hotels & Resorts. This dynamic mobile platform is crafted to enhance collaboration among hotel teams with its wide range of built-in features. From the reception desk to room management, Service360 integrates all facets of hotel operations, striving to elevate service standards and operational efficiency.

Features

360° Staff Collaboration: Every team member, be it floor supervisors, managers, room attendants, or engineers, can harness the collaborative capabilities of Service360 to boost work efficiency and promptly address guest needs.

Real-time Information Sync: With efficient push notifications and SMS services, hotel staff receive job orders and notices instantly. Both mobile devices and computers are synchronized in real-time, ensuring no critical information is overlooked.

Easy Access to Customer Feedback: The app integrates an instant feedback mechanism for guest experiences during and after their stay, enabling hotel staff to continually refine services.

Comprehensive Record Keeping: Staff can view real-time room statuses and scheduling, and generate customizable guest consumption records, fostering transparency and ease in management.

Benefits

Job Order Management: Create and track new job orders with ease, ensuring every detail is flawlessly executed.

Guest Information Inquiry: Access guest data quickly to understand client needs and deliver exceptional, personalized service.

Room Service Efficiency: Assign and complete cleaning tasks efficiently to maintain rooms in pristine condition.

Download the app now from APKDroid and transform your hotel's operational capabilities with Service360.